0207 739 6868

Terms and Conditions

1. Overview

  • Please ensure you have read and understood these Terms and Conditions before you book one of our one day courses. When you pay for a course with us, you agree to these Terms and Conditions. 
  • If you have any queries about these Terms and Conditions and require further information, you can contact us by telephoning on 0207 739 6868 or writing to us at info@courttheatre.org.uk  or  Court Theatre Training Company, The Courtyard Theatre, Bowling Green Walk, 40 Pitfield Street, London, N1 6EU
  • Before booking a course, you should read the course description to ensure that the content of the course will meet your needs, and that (if applicable) you have access to the necessary equipment and materials. 

2. Fees and payment 

  • Fees are listed on the course webpage.  
  • Your place is not confirmed on the course until we have received your fees in full. 
  • Court Theatre Training Company reserves the right to withdraw any offer of a place if outstanding fees have not been paid by any given deadline. 

3.  Refund policy

  • If you notify us at least 14 days before the day of your class, you can receive a full refund
  • If you notify us at least 7 days before the day of your class, you can receive a 50% refund
  • We cannot offer a refund or transfer within 7 days of the start date of the course.

4.  Non-attendance 

  • Failure to attend classes does not entitle participants to refunds, extra tuition or a transfer.

5.  Course changes/cancellation

  • Court Theatre Training Company reserves the right to withdraw its courses if the minimum number of students has not been met one week before the course is due to start. In this case we will refund your fees. 
  • Please note that in the event of cancellation, Court Theatre Training Company can accept no liability for any costs you may already have incurred; and we strongly recommend you purchase insurance cover for any travel or accommodation booked before the start of the course. 

6.  Events outside our control 

    • We will not be liable or responsible for any failure to run the classes if it is caused by an event outside our control including but not limited to: 
  • Strikes or other industrial action or disputes 
  • Acts of God, pandemic, epidemic, quarantine, or widespread illness  
  • An actual, suspected or threatened act of terrorism; 
  • Fire, flood, storm, or other natural disaster; 
  • National emergencies; 
  • Etc 
  • If an “event outside our control” takes place that affects the running of the class, we will notify you as soon as is reasonably possible and refund the course fee. 

7.  Behaviour

  • You are always required to behave courteously and respectfully towards other students and members of teaching and non-teaching staff.
  • Participants must respect Court Theatre Training Company property and other people’s belongings. 
  • Only eat, drink, or smoke in designated areas. 
  • The taking of, or dealing in, ‘recreational’ or illegal drugs and substances is forbidden on Court Theatre Training Company premises, as is being under the influence of non-prescribed drugs. 
  • Consumption of alcohol or being under the influence of alcohol is forbidden during teaching hours. 
  • Students should observe the standard practices of professional theatre in relation to rehearsals and the handling and use of any costume, props and/or other stage materials. 

8.  Appearance & hygien

  • All students are required to wear appropriate clothing to enable full participation in classes. 
  • Students are required to always maintain a professional standard of dress and hygiene. 

9. Health and safety  

  • We aim to provide a well-maintained environment that all users and staff members find safe and enjoyable and in which you can seek to achieve your learning goals effectively. In providing this environment, we understand and comply with our legal obligations to act reasonably to safeguard the health and safety of our students. 

10. Photography 

  • The unauthorised use of any kind of recording device – video or audio – is strictly prohibited on Court Theatre Training Company premises. 
  • It is not permitted for participants to take photographs in sessions unless explicitly authorised by the tutor.

11.  Complaints 

  • We hope that your experience with us is fantastic. However, if you have any issues with your course, we encourage you to speak to us. Please email info@courttheatre.org.uk  or call 0207 739 6868.
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