The Role

The Administrator supports the team to ensure all administration associated with the student lifecycle across all programmes and courses, from enrolment through to graduation is completed. The Administrator also performs ad-hoc PA duties for the Principal and supports and reports to the Operations Manager. The Administrator also offers administrative support for The Courtyard Theatre.


Permanent, full time: Monday – Friday 9:30-5:45 with one hour for lunch each day. Additional hours may be required to fulfil the role.


£22,000 – £25,000 dependent on experience.

Key Responsibilities  

  • Supporting the operation of student enrolment and induction processes and events
  • Reception duties including handling in-person student enquires and answering the phone and emails in a welcoming and supportive manner
  • Maintenance of student records including enrolment, attendance, and assessments, ensuring that records are maintained in an accurate way according to college or partner university policy and in line with GDPR
  • Operation of student attendance recording and monitoring, ensuring that registers are completed in class and on the central system with associated reporting, all conducted in a complete, accurate and timely manner
  • Receipt, processing and recording of assessment marks, together with related administration and reporting, including support and servicing of assessment performances, assessment boards and academic appeals procedure
  • Supporting the administration of and minute taking duties for college committees and meetings including organising rooms and catering as and when required
  • Preparing teaching rooms including moving AV equipment into place to ensure students have all equipment necessary
  • Production of student documentation on both planned and ad-hoc basis, including academic transcripts, council tax certification, sending out welcome packs to new students
  • Booking and organising extra-curricular activities including masterclasses, social events and guest speakers
  • Assisting the Operations Manager and Senior Management Team in the fulfilment of their roles and duties
  • Provide PA support to the Principal on an ad-hoc basis, this may include desk-based research, production of presentations, arranging and attending meetings and events and diary management

The Courtyard Theatre

  • Keyholder responsible for opening and closing the building as required ensuring that procedures for security are followed at all times 
  • Greeting clients and visitors to the organisation in a welcoming and helpful manner
  • Maintaining and ordering office and stationery supplies and ensuring the office is presentable at all times
  • Supporting the Operations Manager and Venue & Front of House Manager with Health & Safety checks and reports
  • Conducting building tours for prospective students and clients
  • Assisting the Head of Programming in the fulfilment of their role and duties

About You

We are looking for someone flexible in their outlook. We are a small team and we all need to roll our sleeves up to get the job done. You should be well organised, a strong written and verbal communicator and confident in face-to-face interactions with our students. You will also be a confident user of IT, ideally with strong Excel knowledge. However, we will support any training needs. A background in education or the performing arts would also be an advantage but not essential.

We have the ambition to grow and we would like to find the right people to be part of that journey. If you are looking for a role in education and the performing arts, then we have the next role for you. The full job description can be downloaded here.

Please send your CV and a covering letter (of no more than 2 pages highlighting your relevant skills against the person specification) to applications@courttheatre.org.uk. Closing date for applications is midnight on 31 December. The deadline has been extended to 13 January 2022.

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